Refund policy
Store Policy
All Sales Are Final
Please note that all purchases made through our store are final. We do not offer refunds under any circumstances.
Store Credit Only
If there is an issue with your order, we offer store credit only, which can be used at any time and never expires.
Store credit may be issued for situations such as:
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Wrong size ordered
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Wrong item selected
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Change of mind
Store credit cannot be exchanged for cash or refunded back to your original payment method.
Cancellations
Once an order is placed, it cannot be canceled for a refund.
Orders may only be canceled for store credit, as long as production has not started.
Exchanges
We do not offer traditional exchanges.
However, you may use store credit to place a new order in a different size or style.
Custom & Made-to-Order Items
All items are custom-made or made-to-order. Due to this, we cannot restock returned items and therefore cannot offer refunds.
Order Issues or Defects
If your item arrives damaged, defective, or incorrect:
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Please contact us within 48 hours of receiving your order.
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Include photos of the item and packaging.
We will replace the item or provide store credit.
Shipping Issues
We are not responsible for delays caused by the postal carrier, lost packages, or incorrect addresses provided at checkout.
By Purchasing, You Agree to This Policy
Completing a purchase confirms that you have read and agreed to our store policies.